PQI CONSULTANCY

Implementing Perfection

PQI Consultancy is a trusted consulting partner, that works with organizations across various industries, using various models like ISO Management Systems, Lean Six Sigma, Project Management, Risk Management, QHSE, FSMS, ITSM, LQMS etc. PQI Consultancy empowers its clients to make distinctive, lasting, and substantial improvements in their performance and build a healthy environment that attracts, develops, excites, and retains exceptional people whilst never compromising on an organization's fundamental values. Being the consulting partners of over 300+ businesses and applying the required standards to each has provided us with hands-on experience in various sectors such as FMCG, Travel, Logistics, Health care, Manufacturing, Construction, Trading, Engineering, IT, Oil & Gas, Education, Fashion Industry and other Service Sectors. Hence we are more than capable of benchmarking business performance. Our holistic consulting approach helps our clients set, implement, and accomplish a live & effective management system leading to their business improvement.

Consulting Approach

01

Initial Gap
Study

02

Awareness
Training

03

Documentaion

04

Creating a High
Performance Team

05

Process Risk
Assessment

06

Implementation
Support

07

Internal Audit

08

Management
Review

09

Certification
Audit Support

10

Follow Up & Close
Out Audit Findings

11

Establishing the
Management System

Services List

Standardization Services

PQI Consultancy is a trusted consulting partner that works with organizations across various industries, using various models like ISO Management Systems, Lean Six Sigma, Project Management, Risk Management, QHSE, FSMS, ITSM, LQMS etc. At PQI Consultancy, we help organizations achieve their objectives through people and process transformation.

Business Risk Management

Risk management is the overall process to identify, assess, prioritize, control and report uncertainty to address risks and opportunities that impact the conformity of products and services of the Organization and its effects on the Company’s reputation. Working with the process owners, our consultants ensure that all your business risks are clearly identified before moving on to the risk analysis step of the risk management process. A detailed procedure will be developed and implemented by our experts, defining the risk management framework and providing a principle guideline for risk assessment.

Food Safety Consulting

Experienced Food Safety professionals from PQI Consultancy provide best service to your organization, help you generate customer confidence to enhance your business reputation. We facilitate enhanced competitiveness through multi-faceted interventions leading to food safety and quality standards. Foodstuff manufacturing/ Processing, Restaurants and Cafeterias, Retail, Food Transportation services, Food storage & Trading, Catering and anyone responsible for keeping required standards for Food Safety can make use of our services.

HSE Consulting

Our qualified consultants support you to have effective occupational health, safety & environmental systems in place to protect people, flora & fauna, ensure the regulatory requirements, generate customer confidence and enhance business reputation. Our comprehensive HSE Consulting package includes.

HSE Course

NEBOSH IGC

IOSH

First Aid

Safety Officer Course

Construction Site Specific Training

Rigging Safety Training

Lifting Supervisor Training

Equipment Operator Safety Training

Scaffolding Safety Training

ISO Certification Services

PQI Consultancy has offered certification services for over 300+ clients throughout the Middle East, with its competent team led by dedicated lead auditors. We also offer training Forawareness, Orientation, Implementation, Internal Audit, Migration/Transition, IRCA Accredited Lead Auditor- of ISO standards listed below. We have qualified professionals and team members who are well-versed with the following standards.

IS0 9001:2015 - Quality Management System

IS0 14001:2015 - Environmental Management System

IS0 45001:2018 - Occupational health and safety

ISO/IEC 20000-1:2018 - IT Service Management

SO 22000-2018- FSMS-Food Safety

HACCP- Hazard Analysis and Critical Control Point

IS0/1EC 17025:2017 - LQMS Laboratory Accreditations

IS0 22301:2019- Business Continuity

ISO/IEC 27001:2022 - Information Security, Cyber Security

IS0 21001:2018 - Educational organizations - Management Systems

ISO 28000:2022 - Supply Chain Security

ISO 10002:2018 - Customer Satisfaction Complaint Management

1S0 50001:2018 - Energy Management System

IS0 55001:2014- Asset Management System

IS0 22716:2007 - (GMP) - Good Manufacturing Practices - Cosmetics

CE Marking - European Conformity

ISO 20121:2024 - Event Sustainability

SA 8000 - Social Accountability Standard

HALAL CERTIFICATION

Mystery Shopping

Highly trained Mystery Shoppers from PQl Consultancy are able to provide your company with a comprehensive customer experience evaluation. This will be an unannounced on-site audit conducted to verify the readiness and compliance level of the facility at any time of operation. On-site mystery shopping includes the following components, in addition to client-specific criteria.

Supermarket and Hypermarket Shopping Experience

Franchise / Branch Management

Dining Experience Evaluation

Quality of Service

Work Etiquette

Staff Appearance, Availability, Friendliness

Reception Ambiance

Sales Skills

Standard of Food Delivery

Presentation of the Food as Per Standard

Up-Selling / Add on Sales

Associate Availability, Wait Times

Willingness to Assist

Stress management

Product Knowledge of the Staff

Receiving the Order and Handling/Suggesting

Cleanliness of the Place/Ambience/Appearance

A Positive Transformation Awaits!

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